Price Match
We guarantee our prices are extremely competetive and should be the BEST prices you will find on-line, along with delivering the very best service. For this reason, we offer a price match against other on-line sellers. If you find the same product elsewhere on line, give us a call on 0845 224 3691 and we will match or even beat it! Note that the following conditions must be met for the price match to apply:
- The item must be available on a UK website at the advertised price, and readily available to purchase.
-The item in question must have the same specifications, quantity and be produced by the same manufacturer - although we will usually price match even if made by a different manufacturer, as long as its a comparible quality.
- Auction sites such as ebay and amazon do not qualify for price match.
- The price match cannot be used in conjunction with any discount codes or promotional items.
- If there are pricing errors on competitors sites that are clear typographical pricing errors, these will not be matched.
Call us on 0845 224 3691 and we will be more than happy to help!
Returns & Exchanges
If you are unhappy with a stocked item you have ordered, you may return it for a full refund, credit or exchange within 30 days of purchase. Please simply call our Customer Service team on 0845 224 3691, who will issue you with a returns authorisation.
We take great care to ensure our products reach our customers in good condition. However, in the event that you receive a damaged or defective product please call our customer Service team on 0845 224 3691. They will arrange a collection and credit, exchange or refund at no extra cost to you.
Please note that any non-stocked item such as Custom printed tape can not be returned once your order has been confirmed. If you have a problem with a non-stock item please call our Customer Service team on 0845 224 3691.
