Price Match
We guarantee our prices are extremely competetive and should be the BEST prices you will find on-line, along with delivering the very best service. For this reason, we offer a price match against other on-line sellers. If you find the same product elsewhere on line, give us a call on 0345 224 3691 and we will match or even beat it! Note that the following conditions must be met for the price match to apply:
- The item must be available on a UK website at the advertised price, and readily available to purchase, with a like for like delivery offering.
-The item in question must have the same specifications, quantity and be produced by the same manufacturer - although we will usually price match even if made by a different manufacturer, as long as its a comparable quality.
- Auction sites such as ebay and amazon do not qualify for price match.
- The price match cannot be used in conjunction with any discount codes or promotional items.
- If there are pricing errors on competitors sites that are clear typographical pricing errors, these will not be matched.
- Note that for corrugated lines (boxes/cartons), the item must be of the same specification (fluting and thickness) and be unbranded.
Call us on 0345 224 3691 and we will be more than happy to help!
Returns & Exchanges
If you are unhappy with a stocked item you have ordered, you may return it for a full refund, credit or exchange within 30 days of purchase. Please simply call our Customer Service team on 0345 224 3691, who will issue you with a returns authorisation.
We take great care to ensure our products reach our customers in good condition. However, in the event that you receive a damaged or defective product please call our customer Service team on 0345 224 3691. They will arrange a collection and credit, exchange or refund at no extra cost to you.
Please note that any non-stocked item such as Custom printed tape can not be returned once your order has been confirmed. If you have a problem with a non-stock item please call our Customer Service team on 0345 224 3691.
