Customer Service

Customer Service

0345 224 3691

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Thousands of packaging products held in stock. All orders placed by 3pm are dispatched on the same day using a next working day delivery service.
  • Free Delivery
  • Price Match Guarantee
  • Free Delivery
Covid 19 Update: We are open and dispatching orders as usual, as an integral part of the UK supply chain. Please click here to find out more.

Price Match

We guarantee our prices are extremely competetive and should be the BEST prices you will find on-line, along with delivering the very best service. For this reason, we offer a price match against other on-line sellers. If you find the same product elsewhere on line, give us a call on 0345 224 3691 and we will match or even beat it! Note that the following conditions must be met for the price match to apply:

- The item must be available on a UK website at the advertised price, and readily available to purchase.

-The item in question must have the same specifications, quantity and be produced by the same manufacturer - although we will usually price match even if made by a different manufacturer, as long as its a comparible quality.

- Auction sites such as ebay and amazon do not qualify for price match.

- The price match cannot be used in conjunction with any discount codes or promotional items.

- If there are pricing errors on competitors sites that are clear typographical pricing errors, these will not be matched.

Call us on 0345 224 3691 and we will be more than happy to help!

Next Working Day Courier Delivery | Cheap removal boxes and packing boxes

Delivery Services & Cost

All orders placed by 3pm are dispatched on the same day, using a next working day delivery service (Monday - Friday). Free next working day delivery applies within mainland UK on all orders over £50 (exc VAT). For orders over £5 (exc VAT), a next working day courier service is used. For orders less than this, Royal Mail 1st class is used.

If your order is over £50 (exc VAT) and you are located in mainland UK then you will automatically qualify for free next working day courier delivery. If your order is under £50 (exc VAT), the shipping charge will be between £2.49 to £4.50 (exc VAT) and will be calculated in your basket automatically for you. We use Parcelforce, Yodel, DX Courier and DX Freight for our courier deliveries, depending on the items in your order.

Please note that weekends & bank holidays are not considered to be working days. If your order is received before 3pm Monday to Thursday, the goods will be dispatched on the same day as your order for delivery on the following working day. Orders received before 3pm on Friday will be dispatched on Friday for delivery on the following Monday. Orders received after 3pm on Friday will be dispatched on the following Monday, using a next working day delivery service.

All prices quoted on our site, and all amounts set above, are exclusive of VAT at 20%.

Please note that surcharges apply on all courier deliveries outside mainland UK, and next working day delivery is not applicable to deliveries outside mainland UK. For courier purposes, the following destinations are considered as outside mainland UK: Scottish Highlands, Northern Ireland, Southern Ireland, Channel Islands, Isle of Wight, Isle of Man, Scilly Isles. The postcodes that fall within these areas are: All IV, All KW, PA20-PA78, KA27-KA28, PH4 - PH50, All HS, All ZE, All IM, All BT. Please call or email us for a quote on delivery if your postcode falls into one of these. If you are located outside mainland UK and would like to know the cost for delivery to your area please call us on 0345 224 3691 or email us at [email protected] Note that we are unable to dispatch larger items (such as bubble wrap, polystyrene sheets etc) to destinations outside mainland UK, due to carrier restrictions.

We also offer upgraded deliveries such as :
i Next day before 9:30am
ii Next day by noon
iii Saturday Delivery

If you would like a quote for any of the upgraded delivery options, please call us on 0345 224 3691.

If you are unhappy with a stocked item you have ordered, you may return it for a full refund, credit or exchange within 30 days of purchase. Just call our Customer Service team on 0345 224 3691, who will issue you with a returns authorisation.

We take great care to ensure our products reach our customers in good condition. However, in the event that you receive a damaged or defective product please call our customer Service team on 0345 224 3691. We will arrange a collection and credit, exchange or refund at no extra cost to you.

Please note that any non-stocked item such as Custom printed tape can not be returned once your order has been confirmed. If you have a problem with a non-stock item please call our Customer Service team on 0345 224 3691.